Our shipping policy is very simple
(1) All items are shown in Local Currency unless a different currency option is selected at the top of the website. The shopping cart checkout is processed in Canadian Dollars (CAD)
(2) 84 degrees can only deliver to a street address location (not P.O Box)
(3) Credit card authorization can take up to 24 hours for final approval and orders typically take 1-2 business days to be processed and shipped. Weekends and holidays are excluded from processing and shipping times. You will receive an email with tracking information when your order has been shipped.You will be notified by email regarding any back ordered items and expected delays.
(4) 84 degrees should be contacted on any expedited delivery requests. Please contact firstname.lastname@example.org and include your order number.
Shipping within Canada (4 - 10 business days - Non-Expedited Free Shipping)
(1) Orders are shipped via standard parcel carrier service or DHL for residents of Canada and 84 degrees will email you with the delivery ETA at the time of order shipment.
(2) Shipping is FREE for ALL orders shipping to any location within Canada
Shipping to the USA (4 - 8 business days - Non-Expedited Free Shipping)
(1) Shipping is FREE for ALL orders shipping to any location within continental USA only. including customers located outside of the lower 48 states e.g. Alaska, Guam, Hawaii, USVI, Puerto Rico, Marshall Islands, Micronesia, American Samoa and Armed Services
Shipping to the UK, Europe, Australia, New Zealand and Africa (4 - 10 business days - Non-Expedited Free Shipping)
(1) Shipping is FREE for ALL orders shipping to any location within UK, Europe, Australia, New Zealand and Africa (South Africa, Nigeria, Ghana, Kenya, Ethiopia). No additional import tax etc is charged
Shipping to the Caribbean and Latin America/South America (4 - 10 business days - Non-Expedited Free Shipping)
(1) Orders are shipped via (Canada Post, DHL, UPS, FedEx) and delivery time varies depending on specific island. 84 degrees will provide you with the delivery ETA at the time of order shipment.
(2) If we ship to your USA located SKY BOX, the USA shipping guidelines above apply.
(3) All items currently ship FREE to the Caribbean / Latin America / South America. NO MINIMUM PURCHASES are required and no additional import tax etc is charged.
(4) We do not charge any sales tax for items shipping to the Caribbean,
Shipping internationally - Outside of ANY countries listed above (9 - 15 business days - Non Expediting Free Shipping)
(1) Orders are shipped via (Canada Post, DHL, UPS, FedEx). 84 degrees will provide you with the delivery ETA at the time of order shipment.
(2) International customers are responsible for any customs duties and tax payment incurred during importation to their respective country
(1) Please ensure items are not damaged or soiled in any way upon shipping. Photographs should be taken of any item being returned to confirm condition of item prior to shipping in case there is damage in-transit back to us. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal
(2) Email us the following details (1) Order number (2) Items being returned (as described on the order). Email address is - email@example.com
(3) Items are to be carefully packaged and shipped PREPAID by the customer back to the following address.
84 Degrees - Returns
160 - 2 County Court Boulevard
(4) IMPORTANT - Email us the package tracking number and carrier e.g. UPS, FedEx, DHL. We cannot apply the refund unless we receive these details
(5) Your purchase will be refunded after the return shipment is received and all items inspected and approved. There is a $15 CAD warehouse re-stocking fee PER ITEM. Note the refund amount would be the item price LESS the warehouse re-stocking fee. Refund will be processed within 7 calendar days of approval
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